[Reprinted from the March 2014 issue of Field Service News Quarterly Newsletter]
Welcome to the third edition of our Field Service News podcast. This month we are joined by Strategies for Growth℠’s President and Principal Consulting Analyst, Bill Pollock.
In this exclusive interview Bill talks extensively about his most recent research project which he undertook across the last six months of 2013 and drills down to explore those companies that are operating at a best-in-class level and what separates them from the rest of the pack.
This podcast is also accompanied by a fantastic white paper written exclusively for Field Service News by Bill and you can download both of these excellent resources for free by simply clicking the link below and filling out a brief registration form.