To All Field Service Management (FSM) Professionals:
We invite you to register for our two complimentary Webinars on Thursday, February 7th – less than one week from today!
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- Webinar #1*: “UK/Europe Still Lags Behind the U.S. with Respect to FSM Performance”; Thursday, 7 February at 13:30 GMT (8:30 am ET)
- Webinar #2*: “The State of Field Service Management (FSM) in 2019 – and Beyond”; Thursday, February 7, at 11:30 am ET (16:30 GMT)
Based on the results of the 2018 Strategies for Growth℠ FSM Benchmark Tracking Update Survey, here are some of the key Market Drivers that will be revealed:
- A majority of global Field Services Organizations (FSOs) presently manage their service operations as a profit center (60% for UK/Europe, and 55% for the U.S./Canada)
- A majority of global FSOs are currently using CRM and Contract Management apps to drive their services business
- The average services profitability realized by U.S./Canada FSOs is 32%, compared to 36% for UK/Europe FSOsx
[BTW – If you haven’t taken it yet, the survey link for SFG℠’s 2019 Field Service Management Tracking Survey is:
Thank you in advance for your participation. Hope to see you there!
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Bill
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